FAQ

Frequently Asked Questions

How can I become part of this community?

When you are working or studying at one of the 8 FILMEU partner universities, it's really simple to become a member of this community platform. You can register yourself on the platform with your own institution login credentials. When you're not affiliated with these FILMEU partner universities, you can contact the community manager for further information.

What is FILMEU?

FILMEU brings together eight European higher education institutions. Together, these institutions work together to promote high-level education, innovation and research activities in the multidisciplinary field of Film and Media Arts. Through this collaboration, they aim to consolidate the central role of Europe as a world leader in the creative industries.

How can I start a collaboration group?

You can invite anyone in the platform to start collaborating with you in a group. The easiest way is to 'create a group' and invite your colleagues to join that group. Or you can create a collaboration opportunity, inviting the whole community to consider joining your group.

My account is locked. What should I do?

An account is automatically locked after 5 unsuccessful login attempts. Use the "Forgot Password?" link to unlock it.

During registration I am getting the following message: “The email you have chosen is already in use”. What should I do?

If you are getting a message that your email address is already in use, it means that you have a FILMEU Community account and should not register again.

I have not received a confirmation email after registration. What should I do?

Please check that the email address you have provided is correct, then check that the email is not in your Spam Folder. If you still cannot find the email please try registering again before contacting us.

I have forgotten my password. How can I reset it?

Click on the "Forgot Password?" link to reactivate it.

How can I register for an account?

Go to the registration form or look here for a step by step description.